Customer Testimonials
Kearny Mesa Infinity is honest and professional especially Adam Schmidt. I never feel like I’m getting screwed over like at other dealerships. They even hand dry the vehicle after washing.
KMI service department is the best! I began bringing my vehicle to KMI in 2010. The staff is honest and practical. Each visit is a pleasure.
Always a pleasure to interact with this dealership. Courteous and competent personnel. Prompt and timely performance of the required services. No cheap but fairly priced work and parts. Pleasant waiting areas. Prior to the pandemic, great coffee and pastries (looking forward to the again.)
Excellent customer care!!!! The service providers always go the extra mile! Prompt service and trustworthy pricing. I’m always confident and satisfied when I leave Kearny Mesa INFINITI. Adam and Darryl are the best!
Excellent service and friendly staff. Easy to schedule and always prompt. I have been coming here for service for over 11 years. Darryl Hern is a pro at what he does..
Amazing work as per usual. Always fast and accurate. Makes it’s so easy especially if your on your lunch. Love my INFINITI and the service they provide
They rock. Earned trust & business every time. Pricing can be too much at times but when I can afford it I come there. Pep boys are cheaper though.
Overall it was a great experience and was real knowledgeable to rock patient and she’s got a great sense of humor will go to the customers she show me all the features I drive it to my buddy and I went by pretty quick we’re about four hours left right before dark but we’re getting the traffic but the car was beautiful love every bit of it thank you bye-bye
Top notch service and friendly staff.I have been coming here for service for a number of years and have never had a bad experience
Kearny Mesa Infinity has very good service and fair price! I was able to get a same-day appointment. Whole process was fast and convenient.
I always have the best service at Kearny Mesa INFINITI!! Gilbert who works in Auto Service is wonderful!! He took care of all my auto needs!!
INFINITI of Kearny Mesa is the best. Darryl is a great service advisor. Very thorough. I always select him because he made a great impression on me as far as his knowledge and followup.
I have purchased 3 new cars from this dealership. I have the 2003 G35 Coupe, I currently have a 2008 G37 Coupe and a 2020 Q60 Red Sport. I have all services including tire purchases done here for my G37 and Q60. I feel that this is a great dealership.
Satisfied with the service... so far my previous problem is still working perfect! I hope that it won’t go back to the previous issue of which i had to bring it to the dealerships attention at least six times the past 4 months!
I don't understand why this dealership has so many low ratings. I've had so many positive experiences with them. The service department has always been great, and as I have browsed around the sales floor the staff has been knowledgeable and friendly. The icing on the cake is their amazingly friendly operator, Monica. She is clear, understandable and very friendly. I wish more companies had someone as professional as her on the phone.
Christina is awesome. She gave 100% of her attention to me. I appreciate her dedication and will absolutely continue to use this company. I will also recommend her services to my friends and colleagues.
My first time going to this service dept for a recall on my car. Robin made me feel at home and remembers my dad and sister that have been going to her for years. Great service!
I recently leased a Q50S, and my Salesman was Greg Wyatt. He did a GREAT job working with me on the lease, and then helping me understand the car, following-up and so on. All in all, my experience has been fantastic, and I highly recommend these guys. By the way, I love my new car!
I am writing to express my great appreciation about my experience with having my 07 G35 serviced. Dave Iverson is the reason I will continue to bring my G to Kearney Mesa INFINITI. His professionalism and care for his customers led to the best experience I have ever had at a dealer service department. He had the problem with my brakes fixed in a short time, explained what the issue was and had me on the road and very pleased with the work. Thanks again Dave, I couldn't have asked for a better outcome! Sincerely, Ken Kemmerly
Dave was GREAT today! Just have to throw out kudos to him for helping me to turn in my old 2009 FX35 lease and getting the new 2112 one. He made it SO easy and super simple. Great job Kearny Mesa INFINITI!
I had a fantastic overall experience with Vince Weigman at Keary Mesa INFINITI. He took the time to point out features I would have overlooked and he SOLD me on a car that wasn't really on my radar. Thank you!!!
My experience with Johnson Thai was positive from beginning to end. We negotiated fairly and he delivered as promised. When problems arose with service needs, he orchestrated a satisfactory resolution. I would highly recommend Mr Thai and Kearny Mesa INFINITI when choosing a new Infinitri
Had 2010 G37 serviced twice since leasing it last June. First time was for a noise I was hearing under hood. They replaced a valve of some sort and I was out of there in 30 minutes...couldn't believe it. Was under warranty so no charge. Second time was for routine oil change and 6 month maintenance check recently. Again, was out of there in 40 minutes after relaxing in comfortable waiting area. Service staff on both occasions were professional and cordial. Highly recommend as sales person, manager, and finance person were equally professional and low-key when I got the car. Nice place ...
I purchased my G35 2004 new. All service and maintence done at Kearney Mesa INFINITI. I have received 5 star excellent service all because of the expertise,friendly and knowledgeable service of Dave Iverson. He is by far the BEST Service consultant.
There is no question in my mind; Dave Iverson is the best service consultant that I have had the pleasure of working with. Dave is friendly, knowledgeable, and conversant: always keeping the customer’s needs in mind. My car has been constantly ready on time and serviced properly. Because of Dave and some leather cream the Infinity coupe is always in showroom condition. If you want your Infinity properly cared for then Dave Iverson is the person you need!!!
Great service. I have dealt with Dave Iverson for 7 years. He is the best service person that I have ever dealt with and I have been driving since 1962. He is honest and really know his business. I am Always treated very fairly and highly recommend him.
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